The main purpose of the implementation of a Quality System at TÉCNICAS DE FILTRACIÓN, S.A., is to fully meet customer needs and expectations, by striving to satisfy their requirements and the continuous improvement of processes.
This encompasses a myriad of factors such as presentation, price, delivery deadlines, etc., which are all very important and from a broader quality point of view, should be addressed in a proper way and be the focus of attention, in order to obtain proper benefits that allow us to attain our main goal.
Thus, it is necessary that Quality is understood, applied and updated at all Company levels and regarding all its personnel (whether outsourced or not). Each member of staff is responsible for the Quality of their work.
A strategic goal of TÉCNICAS DE FILTRACIÓN, S.A., constitutes a high level of competitiveness in the market, as it leads to a suitable range of profitability from an internal point of view of the Company.
Working with a quality system that is documented and regularly verified for its compliance and effectiveness is an established policy at TÉCNICAS DE FILTRACIÓN, S.A. Our implemented quality system meets the requirements of the current ISO 9001. The outcome is to ensure the pursuit of the following objectives:
- Ensure the satisfaction of customers and other stakeholders.
- Ensure the satisfaction of our staff.
- Ensure economic efficiency.
In order to attain these goals, the Upper Management sets out the necessary measures to ensure its Quality System:
- Is disclosed to all Corporate areas.
- Is understood.
- Is applied.
- Is reviewed and updated.
Moreover, our Management is committed to provide all material and human resources required to carry out the Quality Policy of the Company.
The Head of Quality is authorised to interrupt any process that can jeopardize the prerequisites of the Quality System.
The Management is obliged to comply with the demands contained in the Quality System documentation.
In Esplugues de llobregat, April 30, 2018